Last Wednesday wrapped up my final day in sales. Previously, I went on a ride-along but this week I shadowed three different sales reps in the office. One of the reps handled people who went directly to the UT to purchase ad space. Some people dropped by during my time with her and made purchases. I noticed that most of them handled multiple accounts. She also told me that being in sales was difficult sometimes. The UT has certain goals for the sales rep, and she said they can be hard to meet sometimes. For example, they are supposed to produce so many ad sales for all of the UTs different products.
I sat in on an interesting call with the next lady I shadowed. She was dealing with a difficult customer who wasn't treating her very well. I could tell she was a little flustered, but she handled the situation well. She said dealing with those kinds of people was the hardest part about her job and I can see why.
The third person I shadowed has worked for the UT for 22 years, so it was very interesting to hear about his experience. First, he said he enjoyed the excitement of the old days when everyone was running around trying to make deadlines. He loved the chaotic environment, and said it was exactly like it is depicted in the movies. He said that there is some remnants left over, but it has calmed down a lot. He also said when he first started at the UT, there was an active Labor Union. Although he was not a part of the union, he enjoyed its presence. He said when the union was in place he received a raise or promotion every year. This stopped about 15 years ago when the union was driven out. He said after that people rarely got promoted and the benefits were not nearly as good. He also said that there have been a lot of changes since the new owners have taken control, but it is too early to tell how it is going to work out.
Overall, I had a great time shadowing these three employees and learned a lot by just observing them. The one thing I noticed about everyone working in the UT is that everyone looks happy for the most part.
Today we discussed logistics for the Art Walk and each group was assigned a task. Group 4 was assigned to social media. They said they didn't have a plan in mind, but wanted us to come up with ideas so they can direct us from there. So far we discussed possibly teaming up with AS to help promote the event on social media as well as creating a facebook event. I noticed that the marketing group has some good ideas for promoting on campus, and that maybe some of our tasks will overlap. For example, we were also thinking of possibly trying to promote the event through The Vista by buying ad space. We should make sure and coordinate so we can be as effective as possible. Our group is going to try and meet before break to discuss some ideas. I am getting excited for the Art Walk, and I am looking forward to hearing about the other groups ideas.
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